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About Us

Dallas-Fort Worth Replacement Windows and Doors


Since we opened in 2002, we have made it our goal to help North Texas families improve their homes through education, communication, and best-in-class products and services. Reliability, quality, and service make Clarity the clear choice for windows and doors.

Our Team

Chris Pollard
Chris Pollard
Owner
Melissa Pollard
Melissa Pollard
CSO
Bill Merlyn
Bill Merlyn
Sales Manager
Shantel Roberson
Shantel Roberson
Production Manager
Holly Heilig
Holly Heilig
Production Assistant
Jon Craig
Jon Craig
Design Consultant
Kyle Stephens
Kyle Stephens
Design Consultant
Adam Fried
Adam Fried
Design Consultant
Autumn Hamm
Autumn Hamm
Admin Assistant
Ryan Pollard
Ryan Pollard
Lead Installer
Steve Olague
Steve Olague
Lead Installer
Arturo Chao
Arturo Chao
Lead Installer
Jaclyn MacAdam
Jaclyn MacAdam
Marketing Specialist
Lane Dillon
Lane Dillon
Service Tech
James Huffman
James Huffman
Field Supervisor
Stephanie
Stephanie
Design Consultant

What can you expect from us?

Education

We choose to work exclusively with partners who deliver the highest-quality products available anywhere. It’s our mission to help you understand all of the options that are right for your home— so you can rest easy after making the best decision for your unique needs.

Superior Installation

All of our installers are Clarity Craftsmen; we never use random subcontractors or day laborers. And because our teams work only on windows and doors — performing hundreds of projects each year — we’ve become masters in the craft, including specialty projects such as wood windows.

Clear Communication

Your time is valuable, and so is your peace of mind. From the first time we talk for your initial consultation, through the installation process, to the duration of your double-lifetime warranty, we promise to be open, honest, and clear in all of our communication with you so you’ll never be left in the dark.

Quality Products

We have searched high and low to bring the very best products to our DFW market, because of this we are able to offer out exceptional double life warranty. Providing Texas with the best in beauty and energy efficiency. As a 5-star Dealer, we deliver the nation’s best to Texas.

Exceptional Customer Service

We specialize in windows and doors, but we consider ourselves to be in the relationship business as well. It’s not uncommon for our customers to become our friends, and we won’t rest until we know you are completely satisfied with your service. You are not just a customer you are a part of the Clarity Family!